What is Form 23?

The Form 23 is the official Queensland pool safety certificate confirming the barrier complies at the time of inspection. It’s typically required when selling or renting a property with a pool, or when a buyer/seller wants certainty on compliance.

When is it required?

  • Sale of a residential property with a pool
  • New or renewed tenancy agreements
  • After barrier changes or when compliance status is unclear

Tip: If you have a deadline (settlement/lease start), book early. Priority slots are available.

How we issue it

  • Conduct/completed a pool safety inspection
  • On pass, we prepare and issue your Form 23
  • We can update the pool register if applicable and share files with your stakeholders

Turnaround

Most certificates are issued promptly after a pass. Ask about same-day documentation with a priority inspection.

What Delays Certificate Issue?

  • Gate not self-closing/self-latching reliably
  • Latch height/shielding not compliant
  • Climbables within the 900 mm non-climbable zone
  • Insufficient barrier height at steps/retaining walls
  • Missing/obscured CPR signage

Most fixes are simple and inexpensive. We provide a clear action list with photos and return for a re-inspection when you’re ready.

Delivery & Documentation

  • PDF certificate (Form 23) sent to the owner and—by request—to your agent/PM
  • Brief report/images retained for your records
  • Register updates if required

Need a copy urgently during business hours? Let us know in your booking—priority handling is available.

Quick FAQs

Do you issue Form 23 the same day?

Often, yes—especially with priority bookings and straightforward passes. Tell us your deadline.

Do I need a new inspection if I’ve done changes since last year?

If the barrier has changed or compliance is uncertain, we recommend a fresh inspection.

Can you work directly with my conveyancer/PM?

Yes. We share the certificate and required documents directly with your nominated contact.

Need Your Form 23 Fast?

Book now and we’ll guide you from inspection to certificate—clearly and quickly.

Book Certificate Issue

QBCC Licence No. 101652 • ABN 56515353526 • Local Cairns inspector